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I recently visited Forgotten Barrel and was disappointed with the service I received. While the ambiance and wine selection were quite good, my experience was overshadowed by an issue with the billing. After enjoying a bottle of Sangiovese on site, I purchased a bottle of Chardonnay to take home. Upon receiving my bill, I noticed that a tip had been added without my consent. I believe that tipping should be a voluntary gesture of appreciation, based on the quality of service provided. When I brought this to the staff's attention, I was met with indifference and a lack of concern for my situation. Rather than addressing my concerns and ensuring I felt valued as a customer, they seemed more interested in deflecting blame. I had hoped for a more customer-friendly approach that would make me want to return in the future. Unfortunately, the handling of this situation has left me hesitant to visit again. I hope forgotten barrel considers this feedback and makes improvements to their customer service approach, as the quality of wine deserves a better overall experience.
Forgotten barrel is definitely the place to get married at. Chris and Alyssa made our experience perfect! They have the best vendors and the most romantic venue. If you are looking for something rustic dark but also beautiful this is the place. Has the best places for photos Thank you for the best wedding venue we could ask for
Love this little winery. They have a great selection of wines, including sparkling. The layout and outdoor seeing is fantastic, the fire pit is a nice touch. The staff is always helpful and friendly as well.
Forgotten Barrel is the perfect place to have small but absolutely beautiful wedding. Its tucked away in a quiet neighborhood but once you see it in person its just stunning. Everyone there helped make out day so perfect. The reception hall is breathtaking just as is. All the small details made it so much easier for us to fall in love with it. So thankful we were able to spend our day there with all our friends and family.
Very cute place! We went for a retirement party. The room was large. Rustic looking. Cute barrel shaped bar area. Tables to sit outside. Nice and clean restrooms.